Sea Splash Langkawi – Privacy Policy & PDPA Notice
Effective Date: September 2025
Sea Splash Langkawi (“we”, “our”, “us”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, booking system, or services.
1. Collection of Personal Data
We may collect and process the following types of personal data:
• Name, contact number, and email address
• Passport or identification details (where required for insurance purposes)
• Payment details for booking transactions
• Special requests or preferences (e.g., dietary requirements)
• Any other information voluntarily provided to us
2. Purpose of Data Collection
Your personal data will be used for the following purposes:
• Processing and confirming your bookings
• Providing services onboard our cruises
• Customer support and communication
• Insurance coverage as part of our service
• Marketing and promotional updates (only with your consent)
• Compliance with legal or regulatory requirements
3. Disclosure of Personal Data
We will not disclose your personal data to any third party except in the following circumstances:
• To service providers directly involved in fulfilling your booking (e.g., insurance providers, payment gateways)
• Where required by law, regulation, or court order
• With your consent
We do not sell or rent your personal data to third parties.
4. Security of Your Data
We implement reasonable technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes stated in this policy or as required by applicable laws.
6. Your Rights
Under the PDPA, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw consent for marketing communications
• Request deletion of your personal data (subject to legal/contractual obligations)
To exercise your rights, please contact us at:
📧 Email: info@seasplashlangkawi.com
📞 Phone/WhatsApp: +6012 460 2015
7. Cookies & Website Tracking
Our website may use cookies and analytics tools to improve user experience and measure performance. You may disable cookies in your browser, but this may affect website functionality.
8. Updates to This Policy
We reserve the right to update this Privacy Policy from time to time. The latest version will always be available on our website.
9. Contact Us
For questions or concerns regarding this Privacy Policy and PDPA Notice, please contact:
Sea Splash Langkawi
📧 Email: info@seasplashlangkawi.com
📞 Phone/WhatsApp: +6012 460 2015